You can also send them a Payment Link so that they can pay from their phone. If you do not have a Zettle card reader, ask your customer if they have another card or a mobile wallet (Apple Pay, Samsung Pay or Google Pay) to make the payment. This is a random safety check to authenticate that the cardholder is present. Occasionally, card issuers may require your customers to enter their PIN even when the purchase is below £100. To do this simply select “Send link” as the payment method when you check out. If you don’t have a Zettle Reader, you can send your customer a Payment Link so that they can pay from their phone. If your customer wishes to pay with a card that needs to be inserted into a reader, you’ll need a Zettle Reader and your customer will need to enter their PIN when they pay. However, there are card purchases above £100 (the limit for contactless payments) that are not supported with Tap to Pay. If the customer pays with their mobile wallet (such as Apple Pay, Samsung Pay or Google Pay) and they verify the payment on their device, the payment should go through just fine above this limit. What do I do if the payment is above £100? You can also send them a Payment Link so that they can pay from their phone. If a customer presents an unsupported card, ask if they have another card or cash. What do I do if a customer wants to pay with a card you don’t accept? We currently support Visa, Visa Electron, Mastercard, Maestro and American Express only. The fee for Tap to Pay is the same as your regular fee for card-present transactions. When the payment is approved, you can text or email a receipt to your customer.Make sure you keep the card in contact with your phone until it has been properly read and you feel your phone buzz.Instruct the customer to tap their card or payment device (smartphone, Apple Watch, etc.) to the back of your Android phone to pay. Tap “Charge”, select “Tap to Pay” as the payment method and show your customer the amount.Add a product to your shopping basket or enter a custom amount.Go to “Tap to Pay” in Settings and tap “Activate”.This means your customers can simply tap their card or device when they want to pay for any amount up to £100. Major card networks have raised the contactless card limit to £100 (from £30-£45). Tap to Pay works on devices with Android 8.0, NFC capabilities and Google Play Services. Simply add products to your shopping basket and then select Tap to Pay as the payment method. The digital wallet uses the same technology so you can choose the more convenient method for you.Zettle allows you to take contactless payments by tapping your customer’s card to the back of your Android phone. Yes, you can still add your City Bank Mastercard Contactless Debit Card to your favorite digital wallet. Can I still use my digital wallet if I have a contactless card? Click here to search for nearby locations. Where can I use my contactless card?Īt any merchant terminal that displays the contactless symbol. Look for the contactless symbol on the front of the card next to the chip. When the checkout terminal is ready to accept payment, hold your card flat over the contactless symbol on the terminal or tap the card on the contactless symbol on the terminal. When you tap your contactless card at the contactless-enabled checkout terminal (near the Contactless Symbol), your payment is sent for authorization. How do I complete a contactless transaction? Your City Bank Mastercard Contactless Debit Card has a near-field communication (NFC) antenna, enabling close-range payments. Frequently Asked Questions What is contactless?Ĭontactless payments use short-range proximity technology to securely complete payments between a contactless card and a contactless-enabled checkout terminal.
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